Returns & Exchanges

At Vivid Aquariums, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a hassle-free return and exchange process within 30 days of delivery.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once the item is inspected.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing