Frequently Asked Questions

Everything you need to know about shopping with Vivid Aquariums

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email containing your tracking number so you can follow its journey.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your exchange or refund process.

Do you offer international shipping?

Yes, Vivid Aquariums ships worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring your favorite similar garment at home and comparing it to our specifications for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I care for my Vivid Aquariums apparel?

To maintain the vibrancy of our designs, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.